General Terms & Conditions
• Instructors and classes are subject to change without notice. Please refer to our schedule page for the most recent updates
• All class reservations require a paid credit at the time of booking. Walk-ins are welcome when space is available.
• Class packages may be shared with the exception of UNLIMITED MEMBERSHIPS. Unlimited memberships MAY NOT BE SHARED.
• All sales are final. Purchases are non-refundable.
If your desired class is full, add yourself to the waitlist!
In order to join a waitlist you must have a paid credit on your account which will be redeemed only if you get a spot in class.
You will receive an automated e-mail and/or text message (depending on your notification preferences set up on your profile) alerting you of your spot in class. You will not be required to confirm your spot - it's automatically yours!
Our standard cancellation policy applies.
6-HOURS BEFORE START OF CLASS
The waitlist is active until 6-hours before class start time. This means you could be added to class at ANY point up until that time. For the early morning classes, you COULD be added in the middle of the night. If you decide before going to bed for the night that you DO NOT wish to be added to class during the night, please remove yourself from the waitlist.
REMOVING YOURSELF FROM THE WAITLIST
You can remove yourself from the waitlist by logging into your account and navigating to 'My Profile' > 'Schedule' and clicking 'cancel' next to that class. If you need assistance please feel free to call or e-mail the studio.
• We have a generous 6-HOUR CANCELLATION POLICY. That means you may cancel any reservation up to 6-HOURS BEFORE class start time without penalty.
• TO CANCEL A RESERVATION: Click on "My Account > Schedule" and click 'cancel' next to the reservation.
Please contact the studio right away if you have trouble cancelling a reservation.
• A $15 Late Cancel Fee OR Forfeiture of one session will apply to any reservation cancelled LESS THAN 6-HOURS before class start time.
• A $20 No Show Fee OR Forfeiture of one session will apply if you do not attend a scheduled class OR if you do not check in on the studio iPad for a scheduled class.